Email send ignored
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‎02-03-2024 12:49 AM

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‎02-03-2024 02:11 AM
Any debugging which shows you some info?
I just retried on my PDI adding an SMTP account, works immediately.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎02-03-2024 02:21 AM
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‎02-03-2024 03:56 AM
Hi @User_267
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790932
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-03-2024 01:54 AM
Hi there,
The out-of-the-box SMTP account does not allow you to send emails. You would need to add your own SMTP account. That works fine, tested it multiple times myself.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎02-03-2024 01:57 AM
I have added my own account. I added attachment above, even diagnostic connection is successful