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Fields synchronized between Parent and Childs asset OOTB

Nico12
Mega Sage

Hi,

 

I was wondering if there is any documentation, OOTB of the fields that are synchronized betwenn parent and childs asset.

 

Regards,

1 ACCEPTED SOLUTION

DUGGI
Giga Guru

you can refer to the official ServiceNow documentation for Asset Management, which includes information on parent-child asset relationships and synchronization of fields. Here's the link to the documentation: https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/asset-management/concept/c_....

 

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/asset-management/concept/...

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5 REPLIES 5

DUGGI
Giga Guru

you can refer to the official ServiceNow documentation for Asset Management, which includes information on parent-child asset relationships and synchronization of fields. Here's the link to the documentation: https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/asset-management/concept/c_....

 

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/asset-management/concept/...

i Duggi,

On your links, i don't see documentation between Parent Asset and childs asset.

It is about Asset and CI.

 

Am i missing something ?

 

Regards,

Nico12
Mega Sage

Nevermind i found it :

 

Parent asset of the asset. For example, a monitor or peripheral can have a workstation as their parent asset. When a parent link is defined, the fields related to assignment and state of the child assets is set to read-only and are populated based on the parent assignment and state fields.

 

 

Thanks!

cngo1
Tera Contributor

what happens if you have multiple children under the parent asset and yet only 1 child needs to be retired due to malfunctioning or replacement?