We want to update the additional comments of the requested item to let the end user know their request has been received and a service desk technician will be reaching out to them. This works fine if the flow trigger is configure to "run flow in background". What we have noticed that if we choose to run the flow "in the foreground" that the update record causes the flow to create 10 tasks of the first catalog task and also create 10 executions of the flow itself. Is there a way to fix this? We want to run this flow in the foreground because the tasks are sequential and we want them to load accordingly when someone closes the next task. Is there a way to update the RITM after it is created without these duplicate tasks being generated?
In the screenshot below, if I remove this update record action, the flow works as intended. I saw in another forum to add a wait condition (which I tried, it waits for 5 seconds) but that does not seem to resolve the duplicate task creations.
Screen shot of that first task, but it created 10 of the same task.
Executions of the 1 flow being requested.
