Flow designer - wait for condition - relative time

[AEterni]

Hello,

I created this basic flow using flow designer. The flow has two "wait for condition", but I can't get any of the two working.

STEP 5

I must wait 48 hours before I create the 1st task (in this example I put 5 minutes for testing purpose), but the "Wait for condition" gets stuck and the task is never created. In this article I read that "wait condition is invalid because it is a time relative to the Created date. Actions that have a condition that relies on a time interval will not be met, so the action is never performed."

What I don't understand is, if the method "relative" in connection with a date is not supported or if I am doing something wrong with my setting.

Thank you.

[Mohamad Yassin]

So the flow freezes at "2. wait for condition"? Are you trying to send the email after a certain period of time relative to the trigger (service catalog request)? How are you testing? Can you share test details?

[Mohamad Yassin]

Will you send the email according to the request's state?

[AEterni]

Hello @Mohamad Yassin,

thank you for your prompt feedback. In the meantime, I figured out the issue with step 2.

I was selecting the wrong field.

Cheer.s

[Sam Ogden · Accepted solution]

Hi Alessandro,

In step 4 can you replace your 'wait for condition' with a 'Wait for a duration of time' action under the flow logic menu.  In here you can set the duration type to 'Relative duration' and your Wait for to the time and then use the cannon ball icon to select the 'opened' field from the trigger.

Here is a link to the docs for the action type.

I Hope this helps, if so please mark helpful or correct.

Thanks

Sam