Flow Designer

TanayaGavande
Tera Expert

I have a flow which triggers when a record is updated, run as System User. The flow triggers perfectly, whenever the record is updated through portal. But if I want to get the data from the updated record, the runtime value of the trigger is empty, and the error is 'GlideRecord is invalid: {sys_id of updated record}'. But the record is present in the table. I don't understand why the trigger record is empty. If I run as user who initiated the session, the Send Email step does not work.

TanayaGavande_0-1704696157001.png

Here, the runtime value of the trigger record is empty, am I missing a step?

1 REPLY 1

Community Alums
Not applicable

@TanayaGavande ,

Please share the screenshot for configuration that you implemented.'

 

Thanks!