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‎01-07-2024 10:41 PM - edited ‎01-07-2024 10:43 PM
I have a flow which triggers when a record is updated, run as System User. The flow triggers perfectly, whenever the record is updated through portal. But if I want to get the data from the updated record, the runtime value of the trigger is empty, and the error is 'GlideRecord is invalid: {sys_id of updated record}'. But the record is present in the table. I don't understand why the trigger record is empty. If I run as user who initiated the session, the Send Email step does not work.
Here, the runtime value of the trigger record is empty, am I missing a step?

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‎01-11-2024 01:00 AM