For variable type Label need to display field message in Service portal

[Munny1]

Hi 

I have seen few posts ..

For label showfield message will not work in service portal. But is there any other way.

1. My scenario: i have one variable with type Label in catalog item i need to show field message for that particular catalog item

Can any help me.

[Saurav11]

Hello,

This is the expected behaviour. Please find the support article from ServiceNow for the same:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0675031

One alternative is you can use help text under the label field:-

Please mark my answer as correct based on Impact.

[Munny1]

Hi @Saurav11 

Is there any other way?

I have seen that article it is displaying bottom of the variable.

Thanks

[Saurav11]

Hello

One alternative is you can use help text under the label field:-

Please mark my answer as correct based on Impact.

[Saurav11]

Please mark my answer as correct based on Impact.

[Sagar Pagar]

Hi @Munny1,

Yes. It is not possible for label variable.

The "showFieldMsg()" method does not display messages for "label" type fields in Service Portal 

May be you can try with custom or custom with label type variables.

Thanks,

Sagar Pagar