Having trouble sharing a Dashboard

[bastigocan3]

Hello all,  

I'm posting here because I'm having trouble sharing a dashboard I've created with users. The Dashboard should be visible to all users, but the error message "You do not have access to any dashboards. For more information, contact your system administrator" pops up when users try to access it. I've tried following the directions here (Share a responsive dashboard) but am unable to locate the 'sharing panel' mentioned in the documentation. Does anyone know what the issue is?  

[Aditya Telideva]

Hi Sebastian,

This should be ACL issue, check the users role who are facing this issue.

check which role are they associated with.

you to create new role with READacl permissions and assign this role to the user and check. Also,

As of Istanbul the permission system has changed for Responsive Dashboards, however if you upgraded it can still be impacted by your previous settings.

Please refer to this documentation.

"Dashboard permissions may also be impacted by the Restrict to role field on the dashboard properties form (can be changed by the dashboard owner, and users with pa_power _user, pa_admin, or admin roles), and by dashboard group permissions (can be changed by users with the pa_power_user, pa_admin, and admin roles)."

Very often people forget that the Restrict to Role field was set on the dashboard record, or on the dashboard group, which makes it look like sharing the dashboard isn't working

Thank you

Aditya Telidevara

[Michael Ritchie]

Its worth noting that Requestors/ESS/non-licensed users who have no roles can only view the Self Service/ESS dashboard.   They cannot view other dashboards.

[bastigocan3 · Accepted solution]

I had just overlooked that the report viewer role had not been granted to the correct group.

Thank you all!