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‎07-26-2022 11:35 PM
How to remove asset(laptop) from my assets? And after removing the asset which state we need to set?
Solved! Go to Solution.

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‎07-26-2022 11:46 PM
Hi
A confirmation must be accepted before the asset and components are permanently deleted. If a CI and asset are linked, deleting one also deletes the other.
Only delete an asset to clean up errors. For tracking purposes, the correct method for managing an asset that is no longer in use is to change the state of the asset to Retired.
Procedure
- Navigate to All > Asset > Portfolios > All Assets.
- Select the check box to the left of the asset Name.
- In the Actions choice list below the list, select Delete.
Also, refer to this thread :https://community.servicenow.com/community?id=community_question&sys_id=c11f03e1dbdcdbc01dcaf3231f96...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep

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‎07-26-2022 11:46 PM
Hi
A confirmation must be accepted before the asset and components are permanently deleted. If a CI and asset are linked, deleting one also deletes the other.
Only delete an asset to clean up errors. For tracking purposes, the correct method for managing an asset that is no longer in use is to change the state of the asset to Retired.
Procedure
- Navigate to All > Asset > Portfolios > All Assets.
- Select the check box to the left of the asset Name.
- In the Actions choice list below the list, select Delete.
Also, refer to this thread :https://community.servicenow.com/community?id=community_question&sys_id=c11f03e1dbdcdbc01dcaf3231f96...
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep