Hi Omkar,
The Condition field has a limit in how many characters supported. If I want to add this as a function in the script, what would it look like.
My Condition is too long because of the amount of roles.
(current.incident_state != '1' && current.incident_state != '7' && current.incident_state != '6') && (gs.hasRole("itil") || gs.hasRole("itil_admin") || gs.hasRole("admin") || gs.hasRole("assessment_admin") || gs.hasRole("certification") || gs.hasRole("cmdb_query_builder") || gs.hasRole("dependency_views") || gs.hasRole("sn_bm_client.benchmark_data_viewer") || gs.hasRole("template_editor") || gs.hasRole("view_changer")current.caller_id == gs.getUserID())
The current Script/functions are:
What would the condition look like in the below script please.
function resolveIncident(){
//Set the 'Incident state' and 'State' values to 'Resolved', and display mandatory fields
g_form.setValue('incident_state', 6);
g_form.setValue('state', 6);
g_form.setValue('resolved_by', g_user.userID);
gsftSubmit(null, g_form.getFormElement(), 'resolve_incident'); //MUST call the 'Action name' set in this UI Action
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
serverResolve();
function serverResolve(){
current.incident_state = IncidentState.RESOLVED;
current.state = IncidentState.RESOLVED;
current.update();
current.resolved_by = gs.getUserID();
}
Kind regards,
Pierre
