Hide one assignment group from INC, CHG and PRB forms from assignment group list view.

[Vaishnavi35]

Hi,

There is one assignment group I want to hide from the list view of Incident, change, problem forms.

I want to see that Group only on Requested item and Catalog task.

Help?

I am trying to update the existing Dictionary Entry Override on Incident table but it does not get saved.

"+'name!=Project Creation'; " adding this to the existing dictionary override is showing all inactive assignment type groups in the list view. Its not showing any active assignment groups!

Anything wrong here?

Thanks,

Vaishnavi

[Yashsvi]

Hi @Vaishnavi35,

please check below link:

https://www.servicenow.com/community/itsm-forum/hiding-incident-fields-based-on-roles-or-assignment-...

Thank you, please make helpful if you accept the solution. 

[Vaishnavi35]

This requirement is completely different to what i want.

I have tried rearranging it but still it does not work .

javascript:backfillAssignmentGroup()+active=true^name!=Project Creation

[Vaishnavi35 · Accepted solution]

javascript:backfillAssignmentGroup()+'^active=true'+'^name!=Project Creation'; - this worked.