how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it

[Pooja98]

how can I display incidents on map for impacted location instead of affected location..Impacted location is stored in a table made by user with incident number associated with it.

instead of  affected location

I want to display incidents based on impacted locations

[Ahmmed Ali]

I hope you are asking about Map pages;

Open existing Map page record

Application navigator > Map Pages

Then open map page record which is showing incidents based on affected location. There you will see GlideRecord to incident table and there reading affected location latitude and longitude to show on map.

you can modify script to query the M2M table of Impacted location and then pass latitude and longitude of that location.

Ex: OOTB critical incidents map

Here in script you can query Impacted location table and set the item latitude and longitude from impacted location record.

Please let me know if I misunderstood your requirement.

[Ahmmed Ali]

Hello,

Hope you are doing good.

Please mark answer as correct to close the thread or let us know if you have query.

Thanks,

Ali