How should I use cmdb_ci_computer_room field?

[henrique3]

Hi,

I want   to understand exactly what is the purpose for cmdb_ci_computer_room field?

I want to be able to organize the maintenance plan for some especific rooms for videoconference, meeting, trainning, etc.. Can I use this field for this?

In   the suggested relationship this field is setup for a different purpose:

Thanks in advanced.

Henrique Alves.

[Midhun1]

Hi,

Could you please elaborate?

[Chuck Tomasi]

Hi Henrique,

The cmdb_ci_computer_room in the attached screen shot is not a field, it is a table. The screen image you show is from the suggested relationships. That means if you are building a relationship between two CIs, it checks the base class and dependent classes (what you are connecting) to recommend relationship types.

In this case, if you were creating relationships between a computer room CI and a VM Zone, it would recommend "Located In" as the CI-to-CI relationship type.

Reference material:

Defining CI Relationships - ServiceNow Wiki

Suggested Relationships - ServiceNow Wiki

CI Relations Formatter - ServiceNow Wiki

[Mike Allen]

A computer room is a division of a data center, also called a cage.

[henrique3]

Hi,

Thanks for all your answer.

The "computer room" appear on Service Now below the "hosting" tab.

Other strange thing for me is that, "computer room" has no link with "location".

My question is simples. Can I use "computer room" to map information of specific IT / Videoconference rooms, or this field should be used only for Data Center and Servers purpose? What is was "computer room" designed for in the metadata?