ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to edit the survey score card reports

Hi, How to edit the survey score card reports.I want to display the value with hover on the report and it should show for all the display data.Can anyone please help on this, It will be useful.Thanks!

mania_0-1748517321191.png
mania by Tera Contributor
  • 525 Views
  • 1 replies
  • 0 helpfuls

Resolved! Flow not triggered by Service Catalog

I have a catalog item that is linked to a flow, but the flow never fires and I'm not sure why. It all seems simple enough to set up, but nothing happens when I order an item. Have I missed a configuration step? If I submit a record from the portal i...

find_real_file.png find_real_file.png

catalogitem

When user requests access to application 'Argus Enterprise'1. user must be added to the Group 'ROLE-G-Global-ARGUSEnterpriseUsers'2. user should not be added to any other groups3. meaning user should not be added anymore to any existing groups that c...

KasulaK by Giga Contributor
  • 920 Views
  • 4 replies
  • 1 helpfuls

Database View

what is the best script to join SC)Task and wf_activity in a Database view

John H1 by Tera Guru
  • 597 Views
  • 2 replies
  • 0 helpfuls

Resolved! Automation on Decision table record insertion

Can you please help me someone on below query.I have a requirement to insert a row into the decision table via a scripting flow, where I have an input variable value and an output variable. The input variable references the schedule table, and the ou...

elanrajad by Tera Contributor
  • 1923 Views
  • 13 replies
  • 0 helpfuls

Helpdesk Agent GUI Forum and Questions

Hello, I was trying to post and respond in forums. Where can I go to check or ask questions more about the GUI of ServiceNow rather then the development and implementation side? I've been skimming Google and Snow Community site and don't see this any...

MAhsan by Giga Contributor
  • 342 Views
  • 1 replies
  • 0 helpfuls

Copy attachment from one record to data source in flow designer

Hi Friends,I am working on a flow designer. I want to upload the data in attachment into target table via import set (data source)1. End user will attach a file to catalog item.2. The attachment will be displayed on RITM variables.3. In flow designer...

Asmita7_0-1748580857824.png Asmita7_1-1748580935355.png Asmita7_2-1748580974100.png
Asmita7 by Tera Expert
  • 1151 Views
  • 6 replies
  • 2 helpfuls

Transform map import to time field

I am trying to import data into table using transform map from excel. I have time fields that I want to import into. Data is in the format 1:00:00 pm. I set the transform map to hh:mm:ss as i dont see option to include am/pm. It is just doing 12:00 f...

samadam by Kilo Sage
  • 669 Views
  • 5 replies
  • 0 helpfuls

Mapping catalog task assignment group

There is catalog item named "Request Computer" in this catalog we have one field with different choices and based on the choice selected we need to map the task assignment group.I have implemented using action using flow designer with below codevar g...

Chethan S by Tera Contributor
  • 801 Views
  • 4 replies
  • 0 helpfuls