How to add a email address to the watchlist

Kamali3
Kilo Contributor

Hi All,

 

I have requirement to add a email address to the existing watch list Via workflow

In the Catalog item there is a Reference Field, where it is mapped to watch list in the RITM from the workflow, In addition to the mapping I need to add one more email address.

Refernce field name: watchlist

Field on the RITM: watch_list

email (abc@xxx.com)to be added to be the watch_list after the request logged

 

 

Thanks in advance

2 REPLIES 2

Sagar Pagar
Tera Patron

Hi,

You can try this script in workflow Run script activity.

current.watch_list = current.variables.watch_list_variable_name;

 

Thanks,
Sagar Pagar

 

The world works with ServiceNow

That additional email you want to set it on watchlist is that static value or you have stored it in variable?

Regards
Harish