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‎08-28-2018 05:39 AM
How to add a "Yes/No" field type on Incident form via Form Design? I only have the option for True/False which isn't what I want. Once I have this I will be able to map through another Yes/No question to this field.
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‎08-29-2018 08:14 AM
Agree with Ravi. I created a choice field in my PDI with your same label and replicated this issue. What is happening is the element value on the choice is truncated because the column name is too long:
The choices are in the sys_choice table but since the element (column name) is truncated, they don't "sync" with the field:
So your quick solution is this:
1. Delete your current column
2. Create a new field called something like "Similar Issues"
3. Once created, then you can change the label back to your original. This will keep the database column name short
4. Then add the choices
Also please report this via Hi Incident because this is a defect that should be corrected. Please feel free to include a link to this thread but definitely explain the sys_choice element column is truncating and the choices aren't showing up as a result.
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‎08-28-2018 05:46 AM
add a choice list field and create two choices; yes, and no.
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‎08-28-2018 06:27 AM
Thanks for the quick response. I've tried adding this field type, however the Choices won't save. It doesn't matter if I do this via Form Design or Layout and add the choices after. Any ideas? I'm sure I've had this issue with choices before but can't remember what the resolution was.
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‎08-28-2018 06:32 AM
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‎08-29-2018 04:46 AM
I've done that but it doesn't save the choices. I'm aware of several ways to achieve the creating of choices but none are saving.