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AV Equipment in Asset Management

Hi all, We have a requirement to track life cycle of all "AV(audio/video) Equipment" in ServiceNow Asset Management. And when i check there are no classes for these type of equipment. Can you let me know how did you implement your tracking your AV eq...

Query Business Rule Restricting Flow designer

Hi Team, We have created a Query business rule to showcase the assigned RITMs to certain Group members only. We are creating RITM using the flow designer and we are assigning the RITM to a group which we have already mentioned in the query business r...

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Manoj50 by Tera Contributor
  • 529 Views
  • 4 replies
  • 0 helpfuls

Filter users based on location

Hi Team, Can anyone help me with the script on how to filter users based on the location selected. I have 2 fields one is location and other is user, if I select location I need to populate user based on the location selected. Thanks

Revathi12 by Tera Contributor
  • 567 Views
  • 6 replies
  • 0 helpfuls

External vendor accounts and access storage

Looking for suggestions....  We are currently licensed for ITSM and Project Management. I have been asked to research if ServiceNow is capable of storing external vendor account details and access.   From time to time, we are requested to provide aud...

Maria20 by Tera Guru
  • 742 Views
  • 2 replies
  • 1 helpfuls

Message after uploading an attachment - Vancouver

Hi All - we recently upgraded to Vancouver, when we try to add an attachment in the platform we are getting an error info message. I added the attachment to an incident and got below message. How can we fix this?  Thank!

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Board Filter Problem Task

Hello Community,  I currently have a Guided Board for my local assignment group where we visualize assigned group incidents, tasks, requests, etc. Its proven difficult to filter this board for Closed Problem Task's any recommendations?   Thanks in ad...

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MairelC by Kilo Contributor
  • 211 Views
  • 1 replies
  • 0 helpfuls