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Change field in search result of related list

Hi, I had a requirement like, In change record's related list, we have a tab called "Affected locations", when we go to Affected locations tab click on edit, then a page opens, In that page we have collection of locations. there in search results we ...

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Community Alums by Community Alums  
  • 503 Views
  • 2 replies
  • 0 helpfuls

Copy Change request number

I want to capture the change number from which the change is copied from using the Copy Change. I tried to do this:https://www.servicenow.com/community/itom-forum/adding-a-reference-to-original-change-number-when-using-copy/m-p/992156 but this captur...

samadam by Kilo Sage
  • 860 Views
  • 3 replies
  • 0 helpfuls

Custom fields deletion

I have a requirement to delete the custom columns in a table. i have deleted those columns by using "sys_dictionary.list" but due to the transaction time out only field labels are deleted but not the dictionary changes here the problem is that is not...

naresh51 by Tera Contributor
  • 1172 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue with refresh token

I used the below code, to generate access token with refresh token, from the below code I am getting access token but for refresh token I am getting "NULL" what is the reason for it? any idea?   username and passwords are correct only and also passed...

Rithvik by Tera Contributor
  • 10696 Views
  • 14 replies
  • 3 helpfuls

Copying a Change Request and the related tasks

When copying a change request and the related tasks, I need it to exclude copying any task that was created from a flow, or where the short description starts with 'Technical Review'  Either option would be suitable. Has anyone done this or something...

Jeannette2 by Tera Guru
  • 1724 Views
  • 3 replies
  • 0 helpfuls

To populate variables in the shopping cart widget from catalog item

Hi community, I'm working on the Service Portal for my organization and they would like to see some variable fields in in the SC Shopping Cart widget. The widget is using the large_shopping_cart template and by default and it only  displays the Item ...

diNesh_M by Tera Contributor
  • 2396 Views
  • 10 replies
  • 0 helpfuls