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How to add CC in Email client template.

keval3
Tera Contributor

Hi All,

I have below requirement 

kindly let me know that how to add 2 cc in email client template 

in CC 1 existing user's email Id is already defined I want to add  1 more over there. please let me know how to add this.

below is OOB script

javascript: (function() {
var myUserObject = gs.getUser();
var mail = myUserObject.getEmail();

//mail = mail + ';'+'GBSCOMEX@upl-ltd.com';
return mail;
}());

 

Thanks & Regards

KP 

9 REPLIES 9

Hi Krushna,

Kindly let me know exactly where I have to add  (${mail_script:mail_script_name})  in Email Client template?

Thanks & Regards

KP

You can add it in Message HTML field

 

If this solution resolves your query, kindly mark it as the accepted solution and give it a thumbs up.

 

Best Regards,
Krushna Birla

Hi Keval, 

 

Are you able to add cc using email template. If so can you please share where you have added that code.

 

Regards

Krishna 

Please do not share the link, share please answer

 

JohnnySnow
Kilo Sage

Hi @keval3 , Can you please send the screenshot of the existing configuration that has been done? Where is the CC'd user coming  from?

 

If it is from some field on the table, try adding the field name below in CC

JohnnySnow_0-1727817513762.png

 

Thanks
Johnny

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