How to display label instead of value in list type field?

[Ajay37]

Hi All,

I have a list type field, it is not referring any table instead having choices. Once the form is saved, the field is showing values instead of labels. I need to show labels there, I have gone through several community posts, but didn't find any soultion.

Thanks

[Ajay37]

Hi Harsha,

I can't able to give Label and Values same, because my label contain slashes and they are long strings

[Harsh Vardhan · Accepted solution]

I am assuming here you have selected list type field just to allow user to select multiple choices, if yes then you can create scoped app table and maintain your choices there and then use that table in list type field. 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0854339

or change the field type and set it as string and then create choices but here you will be able to select on value at a time. 

[Ajay37]

Thanks for the suggestions. Will scoped app table is a part of license? 

[Ankur Bawiskar]

Hi,

You need to check with your ServiceNow account manager of your company.

Based on your current subscription there might be charges based on how many custom tables are allowed to be created.

Regards
Ankur

[Harsh Vardhan]

I would recommend you to connect with your account representative.