How to get the Serial number alone from ALM Haredware table to be visible in the reference type
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01-17-2025 08:47 AM
I want only the serial number to be searched and poupulated in the REFERENCE type variale name"Serial number" from ALM Hardware table in the catalog item form.
As of now iam getting both the Display name of an asset and the serial number but i want only the serial number to be searched and selected.
Provide me an Answer for this. i want only the Serial number, like in right an side in the first picture,

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01-17-2025 09:45 AM
You would have to go to the aml_hardware table and open a record. Then right click on serial number and choose configure dictionary. Then go to dictionary override tab and click new and check override display value. Note this will not just change it for the catalog item but will change it for all references to the aml_hardware table in the entire system.
Example screenshot below as we did this in release management to display the short description for instead of the number.
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01-20-2025 01:34 AM
I want it for a catalog item alone, not for overall.

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01-20-2025 08:58 AM
You can't with a reference field. It's the entire system no nothing. You can try what @Viraj Hudlikar said and use a lookup select box.
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01-20-2025 01:51 AM
Hello @Negha1
If you want the variable to display the serial number, try a Lookup Select Box type variable. A reference variable will allow search on other fields but display the Name field or whatever the display column for that table is in your environment.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.