How to replicate the Tree structure of Knowledge Categories in a SP widget

sudharsanv36
Kilo Guru

Hi All,

We are trying to replicate the native functionality of Knowledge articles, which will group the KB by categories.

You can find the similar functionality at <instance_name>.service-now.com/$knowledge.do

find_real_file.png

The same functionality has to be built in a widget and use that in the Service Portal, Kindly let me know if anybody achieved this.

1 ACCEPTED SOLUTION

larstange
Mega Sage

Actually the code will support any number of sub levels - I have never tried it with more than 3 levels though


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13 REPLIES 13

larstange
Mega Sage

Hi



I have added a version on share of the widget I have developed for our portal - ServiceNow Share



find_real_file.pngfind_real_file.png


Hi Lars,



Thanks for the info, I have an issue. Is it possible to go further down to get "sub sub categories".


larstange
Mega Sage

My widget supports three levels so that should not be a problem


larstange
Mega Sage

Actually the code will support any number of sub levels - I have never tried it with more than 3 levels though