how to set default field value for the list layout column?

[Ujjwala Wagh]

Hello Experts,

We have a custom field on custom table which we have pulled out on incident form, that field is of choice type and set as 'Dropdown with None',

Now the issue is whenever we are creating new ticket , that field value is showing none, but as soon as we update that value and submit the incident, on incident.list view, again that field value is showing 'Mi' although we have updated as 'Br'.

Please help me out in this. Let me know if more info is needed from my end

Thank you in advance!

Ujjwala

[Anil Lande]

Hi,

Can you please share what do you mean by Pulled out on incident form?

If your field is not part of incident table and you have added it by using dot walk on reference field then it is not best practice to update it through incident form/list.

Dot walked fields are from reference table record and updating it on incident (or any parent form) will cause data issue. That will update the referred record itself in database (which is not expected). We should always make dot walked fields read-only on form.

Thanks,

Anil Lande

[Ujjwala Wagh]

Hi @Anil Lande ,

Actually field is showing different values on form and list view. PFA images for your reference.

Pulled out means we have dot walked custom field on incident form.

[Community Alums]

Hi @Ujjwala Wagh ,

You will have to deal this on the field level itself.

1. Right-click the field's label in the form and select Configure Dictionary.
2. Enter the default value in the Default value field.
   To set a constant value, type it into the Default value text box field. To assign a default value using a more complex formula, use JavaScript to output a default value.

   Note: The default value should be the underlying value that would be present in the field, not the label. For example, in a choice list field, use the value of the choice as the default value, not the choice's name.

   Mark my answer correct & Helpful, if Applicable.

   Thanks,
   Sandeep

[Ujjwala Wagh]

Hello @Sandeep Dutta ,

I have tried all of these steps, but not working for me