How to hide a field from all users in the list view?
Hi All, I want to hide a field from all users in the list view. How to achieve it? Thanks!
Forum Posts
Unable to see Attach Button on Incident KB article Related Search
Hi all, I am Unable to see the Attach Button on the below Highlighted place can anyone know where can I enable that button so I can attach Kb on INC or PRB form.
How to insert old records in new field
Hi All, I have below requirement,in form there is one field called Old Current outcomes with string type. in in that field data comes from SAP. Now I have created new field called New Current Outcomes and now I want that once data comes in Old curre...
Auto Populate Count based on another variable in Catalog item
Hello, I have requirement of 2 variables which are in the catalog item. Based on the first variables Arrays selection the second variable will show the count of the variable which is taken in the first variable. Please someone please suggest how can ...
ServiceNow - TESMA integration
Hi EVeryone We have a requirement to integrate ServiceNow with Tesma so that we can pull all the serial numbers of the CI's which are present in TESMA Do anyone have any idea TESMA have only shared the api token key and the developer.tesma.com to ref...
To show/hide incidents to the watch list and group list people.
Hi Community, I have a xyz checkbox, when this checkbox is checked, watch list and group list fields are mandatory. Whatever users and groups are added over there those users and groups should be able to see those incidents. For other users and group...
Incident management
Hi teamHow find minor incident in service nowThank and regards
Retry and Error Mechanism for Rest outbound integration
Hi Folks,I am currently implementing a REST Outbound integrations to send the CI information to Workspace Third party tool.It is a uni-directional integration and no other major stuff.FYI: using schedule job and script include so no flows involved he...
Resolved! Find users having role snc-internal or no role in Business rule
Hello Everyone,I have an interesting requirement where end users are not allowed to rename/delete attachment in portal. End user having both scenario which they have snc_internal or no role to user. And for user who don't have any role have solution...
Resolved! Increasing form dropdown field length
Dear all, I am trying to increase a from dropdown field length.Can you please share how can it be achieved? The dropdown selection value is longer than the dropdown length. Thanks in Advance.
Create a report to list services that depend on service offerings
I am trying to generate a report or API GET string that will list out all services that depend on a service offering. Basically, I just a list of mappings between Services and their dependent service offerings. I am adding service offerings to servic...
Resolved! Give some text in one field then it should be populate automatically in another table field
whenever I post any text from the "additional comments" field of the sc_task table, then it should be reflected (will be posted automatically) in another table field which is "additional comments" of the sc_req_item table.and the same thing will occu...
Change request approval stop
Hi all, I have a requirement in change request form, change is related to Request, once the request is approved and task will closed completed then only change approver groups can approve the change how to achieve this request is completed then only...
Resolved! OnSubmit Attachments Validation on a Catalog item
Hi, I need to make the attachment mandatory through on submit client script, we have written script to make attachments in a specific formats like .jpg, doc, docx and so on, I have written below script but it is not working, Could you please me here ...
Access profile and Access Needed
Hello, Two questions: 1. I am trying to complete an order guide, On the request on the SP, under "Access Profile" I select "SMSYardBoss", under "Access Needed" I should see "Aldata Suite-SMSYardBoss", but I see "No information found" On the Order Gui...
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