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OnChange Client Script Not working after Saving the form

Hi Everyone,I have written an onChange Client script which is used to add choices to a "Sub category" drop down list as per selection of category and a new choice field.It works fine.However after saving the form when I go back to the "Sub category" ...

Akshay Sood by Tera Contributor
  • 774 Views
  • 1 replies
  • 2 helpfuls

SLA Modification

Hello,It is happening to us with the SLAs for helpdex that every time it is assigned or something it is jumping the SLA again from scratch.We are requested that the SLAs for the helpdex only jump once.How could we solve this?

service operations workspace

Hello, I want to remove Catalog Task Assigned to you Widget/Donut from Service Operations Workspace Landing Page (Home) . And need to add Requested items assigned to you widget/donut. I am unable to do this through UI Builder. Can anyone help me on t...

anil_mishra11_0-1707420498580.png

RITM getting created with 'Pending' state as default.

Hi Team,We have 1 service catalog, where whenever we are creating the request, the RITM is getting created with default 'Pending' State & default short description.There values is not state in workflows or in template.We have added line in workflow t...

AakankshaKotti_0-1707473601248.png

Notifications are triggering Multiple Times.

Hi All,I am facing an issue with notifications where same notification is getting triggered multiple times. In my case I am triggering a notification when event is fired, and I have called the event in one of the UI actions if user clicks on that UI ...

Client script for this format(xx-xxxx)

Hi all, I need a client script in this format(xx-xxxx)Eg: (12-4C65)4C65- in this it needs to accept alphabets alsoalong with numbers ex:FG7HFirst should be numbers as above(12) and next 4 digits it needs to accept both alphabets and numbers(4C65)

User_267 by Tera Contributor
  • 624 Views
  • 1 replies
  • 0 helpfuls