How to show help text for fields in service operation workspace

Kishor O
Tera Sage

I want to show help text to short_desription field in service opetation workspace.

I configured lable and given hint text but it is affecting only to platform view.

I want this feature in service opetation workspace also

*Please suggest me the way to do it

1 ACCEPTED SOLUTION

Harish KM
Kilo Patron
Kilo Patron

Hi Kishore, you can use field decorator module under workspace application to show the tooltip.

Refer the below link:

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/task/...

 

Example:

HarishKM_0-1696499010684.png

 

HarishKM_1-1696499048877.png

 

Regards
Harish

View solution in original post

4 REPLIES 4

Harish KM
Kilo Patron
Kilo Patron

Hi Kishore, you can use field decorator module under workspace application to show the tooltip.

Refer the below link:

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/task/...

 

Example:

HarishKM_0-1696499010684.png

 

HarishKM_1-1696499048877.png

 

Regards
Harish

Hi @Harish KM ,
i wanted a solution that the tool tip should be changed to french when a french user logged in.

Peter Bodelier
Giga Sage

Hi @Kishor O,

 

You could use annotations to display the information Set up form annotations (servicenow.com)
or

You could look at Set up field decorators in Configurable Workspace (servicenow.com)

 

 


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Tai Vu
Kilo Patron
Kilo Patron

Hi @Kishor O 

Besides, you can achieve it with a simple client script OnLoad which is specific for this view "sow".

Using this:

 

g_form.showFieldMsg('<field_name>', '<help_text>', 'info');

 

 

 

Cheers,

Tai Vu