If any reject the RITM need to set to closed incomplete

[nikhitha24]

Hi Team,

Can someone please help me on the below query.

In flow designer ask for approval i have used the below script.

var user1 = fd_data._1__get_catalog_variables.user1;

var user2 = fd_data._1__get_catalog_variables.user2;

return "ApprovesResU["+user1+","+user2+"]OrRejectsAnyU["+user1+","+user2+"]";

I have declared the two group in the var user1, user2 if both the group members can approve task need to be created this is working as expected but when any one user reject the RITM need to be set it closed incomplete but in my condition both the users can reject then it is setting to incomplete.

I need if any one rejects RITM needs to be incomplete.

[Abbas_5]

Hello @nikhitha24,

Please refer to the below link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0677339

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik