Integration webex with servicenow

[shaik23]

Hi all,

i am trying to integrate servicenow and webex i have created REST message and Scripted REST API and a script include to fetch incident details, when i sent request from REST API Explorer to test i have received incident details succesfully added screen shot below for reference.

i want to send this details to webex when incident details provided.

Providing both Scripted REST Resource and Script include scripts for references. Please help me on this and i am new to integration.

script include:

var webex_bot = Class.create();
webex_bot.prototype = {
    initialize: function() {},

    getIncDetails: function(number) {
        var inc = "";
        var gr = new GlideRecord("incident");
        gr.addQuery("number", number);
        gr.query();
        if (gr.next()) {
            inc = "Incident Number: " + number + "\n" + 
                  "Short Description: " + gr.getValue("short_description") + "\n" + 
                  "State: " + gr.getDisplayValue("state") + "\n" +
                  "Priority: " + gr.getDisplayValue("priority");
            gs.info("Incident details found: " + inc); // Debugging line
        } else {
            inc = "Incident not found with number: " + number;
            gs.info("Incident not found with number: " + number); // Debugging line
        }
        return inc;
    },

    type: 'webex_bot'
};

Scripted REST api

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
    try {
       
        var requestBody = request.body.data; 
        gs.info("Request Body: " + JSON.stringify(requestBody)); 

        // Extract the incident number
        var incidentNumber = requestBody.incidentNumber;
        
        if (!incidentNumber) {
            response.setStatus(400); // Bad Request
            response.setBody({ error: "Incident number not provided in the request." });
            return;
        }

        // Example of retrieving incident details
        var bot = new webex_bot();
        var details = bot.getIncDetails(incidentNumber);

        response.setStatus(200); // OK
        response.setBody({ result: details });
    } catch (ex) {
        gs.error("Error processing request: " + ex.message);
        response.setStatus(500); // Internal Server Error
        response.setBody({ error: "Error processing request: " + ex.message });
    }
})(request, response);

script usage of REST message:

 try { 
 var r = new sn_ws.RESTMessageV2('WebexChat', 'WebexPost');
 r.setStringParameterNoEscape('roomId', '');
 r.setStringParameterNoEscape('text', 'Hello');
 var response = r.execute();
 var responseBody = response.getBody();
 var httpStatus = response.getStatusCode();
}
catch(ex) {
 var message = ex.message;
}

@Ankur Bawiskar