Is there any method to send hyperlink to outlook as a meeting invitation type notification?

Ankit31 · ‎04-10-2021

I have a requirement to send start time, end time, and ms teams invite link to outlook/ms teams calendar. I have used notification type meeting invitation but it is sending a plain text instead of a hyperlink.

In outlook, the Link appears as plain text. but in google calendar, it appeared like a hyperlink.

So any method to send hyperlink in outlook mail and calendar invite?

Harsh Vardhan · ‎04-10-2021

In your email template, you can include the html code.

Example:

X-ALT-DESC;FMTTYPE=text/html:<BODY><a href='https://community.servicenow.com/'>Now Community</a></BODY>

View solution in original post

Harsh Vardhan · ‎04-10-2021

In your email template, you can include the html code.

Example:

X-ALT-DESC;FMTTYPE=text/html:<BODY><a href='https://community.servicenow.com/'>Now Community</a></BODY>

Ankit31 · ‎04-10-2021

@Harshvardhan thanks you so much it's working fine now

RaghavSh · ‎04-10-2021

Hi Ankit,

Even if you send a hyperlink of teams meeting in the meeting invitation, it will not be useful as a separate integration between teams/snow is required for same.

When you schedule a meeting in Teams, a dynamic link is created wheich is sent to all recipients.

Servicenow has the capability to send a link to join th meeting (OOB in CAB meetings), but that link is added in CAB meeting separately.

Raghav
MVP 2023