Language change after connection
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-03-2023 02:40 AM
Hello,
for a user at the level of his account the language is french and also in the sys_user_preference table the language is french but once the user connects from another application to access the portal the language changes to english and in updated by i find his name , we have this problem only with these user , i checked and i didn't found why this happened
please any suggestion how can i solve the issue , thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-06-2023 02:03 AM
@Fdeveloper,
This can sometimes happen when using SSO, especially if the property "glide.ui.login.language.select" is enabled which would default to the Instance's system default language,
There's a few things that can be checked:
- You can look at including the language in the SSO payload - might not be very easy as it depends on your specific SSO set up. Sometimes a Country can be used to infer the language.
- Check to see if that property is enabled and look to disable it to see if it addresses your issue
- Add a language switcher widget to your portal
It could also be a few other things, but these would be the first things I would check,
Many thanks,
kind regards
Director of Globalization Deployment, Internationalization
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-22-2023 12:47 PM