LDAP integration vs. SSO

[wac]

Hello everyone,

I was wondering what the difference between LDAP integration and a SingleSignOn solution is. Technically the LDAP integration lets you use your same account for different application and services, so what is the difference to SSO? Is it only a single sign on solution when you can somehow have your identity forwarded? So that once logged onto a Windows Domain (for example) you can reuse these credentials?

Would be great if someone could clarify this matter.

Thank you,

Chris

[Subhajit1]

LDAP integration means that your Service-Now instance will pick up newly created Users from the Active Directory, either through Listener ports or through Scheduled Uploads, and when you authenticate yourself while Logging onto Service-Now, this authentication is happening from the AD.

SSO implemented means that you do not have to re-authenticate yourself once you log into an Environment while accessing different Applications for whom SSO is enabled

Regards,

Subhajit

[sach1]

Is it possible to fetch windows domain credetnials and log in the User directly to ServiceNow portal ?

[Subhajit1]

Hi Sachin,

Definitely, that's why SSO is used, so that once the user authenticates himself into the Windows system, he doesn't need to again authenticate himself.

Thanks,

Subhajit

[sach1]

On wiki I could only find documentation on SSO through common company login portal.