Hello All,
I am trying to make label for check boxes mandatory. I have checked the mandatory check box for that field but it is not working on itil view but working on portal view. So I wrote a UI policy even it is working on Portal but not on ITIL view and so I wrote Client script even its the same. Does anyone know what might be the issue that stopping them triggering on ITIL view.
Portal view --
Itil view --
Regards,
Chipsy.
Hi,
To make a label mandatory above checkboxes you need to first add the label, choose no other setting.
Then add your checkboxes with an order to where they'd appear next to each other right under the label variable.
In the first checkbox that appears after label, check the "selection required" / "mandatory" box in the top-right corner of the variable settings.
Then....on your form, it will look like this:
then select one:
Please mark reply as Helpful/Correct, if applicable. Thanks!
This is my issue below. Question two works perfectly because I have two checkbox fields and above that, it's a label field and it automatically makes it mandatory. Question 1 doesn't work correctly because I assume it's a macro-label field instead of just a label. "Options" wording displays on its own - probably bc I made a mandatory selection on the two checkbox fields.
Ideally, I would like the Word "options" to go away and have question 1 have the mandatory asterisk mark instead.
