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‎05-02-2016 03:05 PM
We want to manage VIP user using groups, how can i enable the VIP checkbox auto when the user is part of a group ?
Solved! Go to Solution.

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‎05-11-2016 03:21 PM
The problem with that is you are needing the business rule to run off the sys_user_grmember table and setting a value in the sys_user table.
Plus, we've determined that it runs when you manually add/remove someone from the group, so the business rule seems to work.
Here is what i would do.
Create a new community post with the question of why is my business rule not running on the LDAP import explaining that it works when you manually add someone to the group, but when the transform map does it, the business rule does not run even when 'run business rules' is checked.
This might find someone who has an answer to respond since this issue is not obvious from the current post question...
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‎05-12-2016 04:27 PM
Super ! did that Business Rule not running on the LDAP import

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‎03-23-2017 07:50 AM
Steve Hill wrote:
The problem with that is you are needing the business rule to run off the sys_user_grmember table and setting a value in the sys_user table.
Plus, we've determined that it runs when you manually add/remove someone from the group, so the business rule seems to work.
Here is what i would do.
Create a new community post with the question of why is my business rule not running on the LDAP import explaining that it works when you manually add someone to the group, but when the transform map does it, the business rule does not run even when 'run business rules' is checked.
This might find someone who has an answer to respond since this issue is not obvious from the current post question...
Looping this back to this thread from the new thread Mathieu created in case others find it helpful.
"ServiceNow sourcecode will only execute the Business Rules for sys_user_grmember through an LDAP import IF the group the users are being added to has a role assigned."
We had the same issue where it worked manually, and once we added a rule to the group and reran the scheduled import, the business rules kicked off and checked the VIP box automatically.
- Jeremiah

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‎03-23-2017 03:33 PM
Thanks Jeremiah,
This one was a strange one and that is something I would have never expected.
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‎03-19-2019 12:05 PM
Same issue here. Could you found the solution for this ?
If so, please suggest that.