Mandatory work notes not saving

[bjhughey164]

I'm working in a dev instance (Fuji) and I've created a new application that extends the task table...Within it, I've created a UI Policy that states, if field X is true, then make work notes mandatory...so, when I was testing, the notes became mandatory but, they wouldn't stay saved in the form. I'm not sure why this is..

Any insight is appreciated.

[Uncle Rob · Accepted solution]

1)   Is the Activity field on your form?

2)   Is Work Notes added to the list of fields that Activity tracks?

Right click on the Activity field, Configure Activities

[bjhughey164]

Robert,

That was it. Activities(Filtered) wasn't added to the form. Once I added it, it started to populate when I tested and when I impersonated the other user, it was all there.

I truly appreciate your help today! Thanks again.

[Uncle Rob]

I don't think custom apps will have the Activities formatter on the form by default, btw.