Multiple incident Resolve OnClick on ui action(List Choice)

[Abhishek Gardad]

Following UI action not working on list view. Need help with that............

it gives just alert true then no effects on records.

Message was edited by: Abhishek Gardade

Message was edited by: Abhishek Gardade

[Deepak Ingale1]

Hi,

You are calling setFields() method from client which should use client side APIs.

Current is Server side API.

[Abhishek Gardad]

I was uploaded the wrong screenshot. Check it now, Still, it's not working. Is their any Alternate way?

[Vishal Khandve · Accepted solution]

Create UI action named Resolve ALL and write following script in the ui action.

check the LIST CHOICE Checkbox

current.incident_state ='6';

current.u _cause='Other';

current.u_reso_method='Self Service';

current.close_notes = 'Close notes you want';

current.update();

action.setRedirectURL(current);

In above script change the label depeding upon your field names.

Thanks,

Vishal Khandve

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