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‎03-09-2022 09:52 AM
Hii All,
I have written script like this,
when to run - after update
condition - work notes changes
script -
var inc = new GlideRecord('incident_task');
inc.addQuery('incident.sys_id', current.sys_id);
inc.query();
while (inc.next()) {
inc.work_notes = current.work_notes.getJournalEntry(1);
inc.update();
}
my script is not working but in place of worknotes if i place comments then it is working.
i don't know why it is happening like that.
please help me where i have written mistake here.
Solved! Go to Solution.
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‎03-24-2022 11:48 AM
Hi Anji,
I just tested again and it is working:
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
Regards,
Chris Perry
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‎03-24-2022 11:57 AM
Hi Perry,
It's working perfectly now.
Thank you so much.