Need to hide bulb icon at short description field only on incident form and not on all other task ta

[Vetcha Prasanna]

Need to hide bulb icon at short description field only on incident form and not on all other task tables.

Some one can help me on this.

Thanks 

[Viraj Hudlikar · Accepted solution]

Hello @Vetcha Prasanna 

Above script will work if you have unchecked isolate script option. Have you tried exact same ? As for me it work as expected.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards

Viraj Hudlikar.

[Mani40]

Thanks Viraj,

I tried with same script as suggested but its not works for me. I unchecked Isolated Script option too. Could you please review below one.

Thanks

[Dr Atul G- LNG]

Hi @Vetcha Prasanna 

You can follow this: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0682399

but it will work on the Task table and impact globally, you can use DOM manipulation bit it is not recommended. 

[Vetcha Prasanna]

Hello Sir,

Can you help me with DOM manipulated code to hide that bulb icon specifically on only incident form.

Thanks

[Dr Atul G- LNG]

Hi @Vetcha Prasanna 

I'm not a coder, so I can't help much with this. However, DOM manipulation involves modifying the core code provided by ServiceNow, which is generally not recommended as it can affect system upgrades. Removing this icon entirely won't have a significant impact, and keeping it as it is won't add much value unless it's heavily used.