No Default POP3 Email Address

[Kean Billy Fern]

Hi, I am new to servicenow and I am trying to send from my gmail account to servicenow dev instance but it has no POP3 Account. So I manually configuring it. But in my configuration here is the error

I just put 

Username: dev*****

and my password that is emailed to me. What is my error? Thank you.

[Mike_R]

It this in you PDI? If so ServiceNow recently disabled sending emails from PDI.

[Kean Billy Fern]

Yes it is in PDI. But my plan is to send from my gmail going to PDI. Is that possible?

[Mike_R · Accepted solution]

That's no longer possible. See 

https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

If you’re an existing Personal Developer Instance (PDI) user, you probably noticed we recently shipped a new change to disable sending and receiving emails on PDIs. Read on to learn more about what this means for you.

Why are we making this change?

PDIs are being used to send high levels of email spam. While we actively monitor all PDIs for suspicious activity and shut down PDIs that violate our policies, we’ve found that accidental spam activity is a growing problem. As a result, the best way to prevent email spam is to disable the feature from PDIs indefinitely.

Please make as helpful/correct solution, to help others that have the same question

[Kean Billy Fern]

I see. Thank you so much!