not able to make read only a reference type field

[shraddha_agrawa]

Hi All,

I am required to make a field named "Location" as read only on the sc_request form.

For which, I have written the UI policy on the form and also the onLoad Client Script , none of which is making the field Read Only.

Can you please help me out to make this field Read only.

Thanks

[shivam_singhal]

   

1. Create a UI Policy on the 'sc_req_item' table as shown above

2. select the Location.

3. Here is the output

Don't forget to select the correct answer.

[shraddha_agrawa]

Thank you All for the support. I am able to make the field Read Only just by right clicking on the field and through configure variable I have made the Read Only check box to TRUE.

[Siddartha Gudim]

HI Shraddha,

I see the field that you wanted to make readonly is Location, which as per my knowledge is a task table field.

If you directly right click and configure the read only check box true , it would make the location field readonly globally. If this was your requirement then fine.

But if you want location filed to be read only on request table I suggest to use dictionary override.

You may find the below links useful

http://wiki.servicenow.com/index.php?title=Dictionary_Overrides#gsc.

Please like or mark correct based on the impact of the response.

[shraddha_agrawa]

Hi Siddharta,

Thank you so much for the notice, but i am not able to achieve it through dictionary override.

Regards, Shraddha

[shraddha_agrawa · Accepted solution]

Hi Siddharta,

After the checking the "Read only" check box in the dictionary override below "Override read only" . I am able to make the location   field read only for the sc_request table.

i hope this would not make the filed read only globally.

Thanks Shraddha