On-call Groups

[samwallace881]

Hello. I am working with the on-call plugin and I created a schedule with one of my custom groups. The top schedule is showing up BUT the roster schedules (the assigned tos) are not showing up on the calendar. If I switched the group to one of the OOB groups (service desk, or application development) then it works. Does the On-Call calendar only work for certain groups?

Please help.

[Ashutosh Munot1]

Hi Sam,

It should work for all groups. I think type of group may be a filter.

Let me check.

Thanks

[samwallace881]

I thought so too, so I created a schedule with one of my custom groups - picked 2 people who would be on a rotation. The two people's schedule did not show up on the calendar but the parent schedule did. I don't see any group indication as to why only the certain groups are showing up - there must be a script somewhere - script include, etc that is making it so.

[Ashutosh Munot1]

Can you show some screen shots

Thanks

[samwallace881]