On-call Groups

[samwallace881]

Hello. I am working with the on-call plugin and I created a schedule with one of my custom groups. The top schedule is showing up BUT the roster schedules (the assigned tos) are not showing up on the calendar. If I switched the group to one of the OOB groups (service desk, or application development) then it works. Does the On-Call calendar only work for certain groups?

Please help.

[samwallace881]

This is an example of what I want it to look like - This is using the Application Development group in the Rota. The roster members show up on the calendar.

[samwallace881]

[samwallace881]

This blank calendar item containing TASK0001174 has no roster members seen on the calendar. This one is using my custom group in the cmn_rota.   Is there something I am missing? Do I have to use a certain type of group or change some script somewhere?

[Mark Lanning]

Sam,

By Chance did you create your new Rota using the Create New Schedule?

[Mark Lanning]

If you did then if you go to My Group Schedules and change the breadcrumb to All you should see the Schedule you created.