On-call Groups

samwallace881
Giga Expert

Hello. I am working with the on-call plugin and I created a schedule with one of my custom groups. The top schedule is showing up BUT the roster schedules (the assigned tos) are not showing up on the calendar. If I switched the group to one of the OOB groups (service desk, or application development) then it works. Does the On-Call calendar only work for certain groups?

Please help.

10 REPLIES 10

Mark Lanning
Tera Guru

Verify you have a Schedule Entries in the Schedule your example looks like you do, so your issue may be with the Name you may not have a Primary listing the Group Members



On-Call 3.png