Open UI16 URL from Agent workspace

[ramwons]

I like to open UI16 URL from an UI action in Agent workspace.

I have a UI action "Create Security Incident" in an Incident form. By clicking the button it should redirect to Security Incident new record creation form in UI16.

I used below line of code in workspace script in UI action but it is not working. Please suggest.

action.setRedirectURL('sn_si_incident.do?sys_id=-1&sysparm_query=parent='+current.sys_id);

[Anil Lande]

Hi,

Given below  are three possible options, you can use any of these as per your need:

function onClick() {
    //top.window.location ='sn_si_incident.do?sys_id=-1&sysparm_query=parent='+g_form.getUniqueValue();
    //top.window.open('sn_si_incident.do?sys_id=-1&sysparm_query=parent='+g_form.getUniqueValue(), '', 'height=500,width=800');
    top.window.open('sn_si_incident.do?sys_id=-1&sysparm_query=parent=' + g_form.getUniqueValue(), '_blank');
}

Uncomment one and comment other two line and test, all three line have different behaviors.

Thanks,
Anil Lande

[ramwons]

Thanks for your reply Anil.

I tried all the 3 options by commenting one after another. The link is not redirecting to UI16 but it is opening within agent workspace.

Best Regards,

Ram.

[Anil Lande]

Can you please share screenshot of your UI action?

[ramwons]

Hi Anil,

Attached the screenshots. Please let me know if you are not able to see the screenshot/

Best Regards,

Ram