Populate Configuration Items from Existing Assets

[Vlad_Rozic]

We have been, up until now, importing our Assets manuall using CSV sheets. Also, any new assets we've been adding by going into a location's stockroom, clicking new, and adding items to the stockroom. All of these items are being added to ALM_Asset.

We are now wanting to link these items with the CMDB and I'm confused how to go about this. I have read that there is a way to use a business rule for any new assets, which I am going to look at implementing, however, how does one go about syncing up existing assets with the CMDB? Removing them and re-entering them into the system isn't an option.. is there some other way to link them and create new CIs from them?

[Community Alums]

When you create an Asset, you need to identify the Model Category. This Model Category should have a corresponding CI class that identifies if a CI should be created to go with the Asset. Unfortunately, if you do not already have a CI class on the Model Category, then you need to create a new Model Category that has both the CI and Asset class identified. Then you could potentially script something to do a change of the existing Model Category to the new Model Category.

[Vlad_Rozic]

Hi Ben, thank you for your reply.

So in our case, I have created Assets and as you mentioned, all were created with a Model Category. I have set up categories that are to be used for all of our assets (Mobile Phone, Desktop, Desk Phone etc)

When I look in our Configuration > Base Items list, I see a variety of items, but they do not necessarily correspond with these model categories. There are ~80 assets that appear to be connected, however we have thousands of assets in total.

What you're suggesting (if I understand correctly) is to go through and manually create new categories that are the same as the ones already existing? (so create a new "Desktop" category?)

and "that has both the CI and Asset class identified." < how am I able to determine this? If I go to create a Category for example, I do not see anything that allows me to configure this relationship..

[Community Alums]

Vlad, I sent you a friend request in the community. Maybe we can coordinate a screenshare to look at this together. That might be easier than trying to go back and forth with messages here.

[shane_davis]

Ben - I know this thread is several months old, but I have a very similar thing I am trying.   I've posted it in at the location here if you don't mind looking.   Thank you! Change model category of laptops using Discovery