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Block delegation for a particualar scope

In 'sys_user_delegate' table there are below checkboxes:1. Approvals2. Assignments3. All Notifications4. Meeting invitations5. HR Approvals6. HR NotificationsWhenever a user checks HR Approvals and HR Notifications in the record then only HR specific...

rishabhkata by Tera Contributor
  • 658 Views
  • 6 replies
  • 0 helpfuls

Related list tab not available in vendor form

Hi Experts ,  these Tabs 'Non BAU Attachments2.Assessment Category Results and Assessment Metric result " not available(YOKOHAMA instance) in vendor(table name- core_company) form related list . How to find these Tabs , Please Help me on this  thanks...

keerthana10 by Tera Contributor
  • 301 Views
  • 2 replies
  • 0 helpfuls

Flow designer issue

Hello All,   We have encountered a problem with the flow designer where we are unable to open any flows, including out-of-the-box flows. Whenever we attempt to open a flow, we receive an error message stating, 'Your flow cannot be found. Flow sys_id...

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Sonu Parab by Mega Sage
  • 393 Views
  • 1 replies
  • 0 helpfuls

Change Conflict: New Server installation

I was wondering if anyone can push me to the right direction for this scenario that we have in the Change Request module. We have a standard change request for building a new server installation. So basically the Configuration Item  that needs to be ...

Conflict calendar/blackout and maint schedules

Hi Team, Im having some trouble around the blackout and maintenance schedules. I understand you can set up the source as a CI class and reference a CI to have changes be done within that time frame for maintenance schedules.  My question is, is there...

Email client template on change record

Need help for  to create email client template on change record need to get related list field "approver" in to the conditions along with below conditions.This template will appear on Change Record email function When the  below Change Request condit...

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workflow activity timer is not working

Hello Everyone,Requirement: if condition is matched then task 1 should be generate and after 24 Hrs of time task2 should be generate no matter task1 is closed or not. For this in workflow i am using timer activity. Task1 is creating it waiting for ti...

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Using ServiceNow for BRM

Hello, Is anyone out there using ServiceNow to track Business Relationship Management (BRM) engagements? If so, please describe your process and what module you're using. Best Regards, Dan WrightBusiness Relationship SpecialistInformation and Educati...

danwright by Tera Contributor
  • 3497 Views
  • 3 replies
  • 1 helpfuls

Resolved! Report to show reopened incidents

I am trying to create a report  that will bring back any Incidents that were Resolved/Closed and then reopened by an end user. There a way to pull report to show Reopen tickets.Has anyone else done this? Any thoughts/suggestions?