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10-15-2019 08:02 PM
Hello,
I’m looking for something similar to the walk up experience module. But instead, I just want to setup iPads where users can submit incidents and requests. There will be no genius bar/tech bar, just normal incident and requests.
Couple requirements:
1. Session should not time out (just like the walkup user doesn’t time out with the walk up experience)
2. After users submit requests, it should go back to home screen.
The only thing I can think of is to create my own portal for this but wondering if there’s a better way or if there’s something OOTB
Solved! Go to Solution.
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10-16-2019 06:05 AM
I have created a similar solution for IT Hub or so-called KIOSKs in Servicenow.
The perfect solution is to use a portal interface for this.
Create a copy of SP portal and copy each page you need. Use portal Designer to think of layout and few requests available on click.
in my case, I just needed to create a number for the queue so that the user knows the expected time when he will be appointed.
so think of creating a separate portal for all kinds of mobile devices with a limited number of requests and incidents.
After submitting usually on portla you go back to the previous page but after each submit you can add a script to navigate back on the home page (native portal URL).
Creating your own portal by coping with the SP portal and its pages is a very good way of implementing it.
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06-11-2022 07:45 AM
Is there a document or you have the steps that you could share to accomplish this?
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10-17-2019 01:40 AM
Have you tried the below link.
Thanks
