Referenced field value cleared after submit / save the change request

[Ram118]

After submitting the change request, reference field value gets disappeared or getting cleared.

Before submitting CR, selecting a value.

After saving / submitting the form, value gets cleared.

I have checked the XML. there is nothing for this field.

I have checked the both tables (change & data center), i can see 1 field - display value true.

Any help will be appreciated!

[Ankur Bawiskar]

Hi,

did you check any before insert/update BR is clearing the values?

As you said it is not in XML means some script cleared it?

Did you try debug the business rules?

Regards
Ankur

[Ram118]

yes, I have checked it. I don't see any BR modifying this field. 

Just FYI,  After submitting the form, If I select value and try to save the form. It's working.  

Problem is only when submitting the form at first. The value is getting disappeared.

[Ankur Bawiskar]

Hi,

Did you check the value is shown on table list layout once record is inserted?

So during insertion the issue is faced?

Regards
Ankur

[Ram118]

you mean to check in change_request table, while change is creating ?