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01-05-2022 02:04 AM
After submitting the change request, reference field value gets disappeared or getting cleared.
Before submitting CR, selecting a value.
After saving / submitting the form, value gets cleared.
I have checked the XML. there is nothing for this field.
I have checked the both tables (change & data center), i can see 1 field - display value true.
Any help will be appreciated!
Solved! Go to Solution.
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Change Management
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02-22-2022 12:34 AM
Found some issue in one of the Script Includes related to this field. It fixed the issue.
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01-05-2022 04:36 AM
Hi,
when you create CHG you populate the list field.
After you insert check the change_request.LIST for this CHG if the field is having value or not?
that list field is referring to which table?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-22-2022 12:34 AM
Found some issue in one of the Script Includes related to this field. It fixed the issue.