REST API handling using Okta

[pro-test]

Hello Now,

Can anyone help me with the following requirement:

I'm doing a SNOW-JIRA integration(REST based) in which JIRA is in OKTA environment. What all parameters are required or How to create a authentication profile in order to make the connection with JIRA..

[Ct111]

Reffer the below link to understand how OKTA is set for SNOW

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/okta/concept/c_OktaSSOI...

Also , refer the below link after settign it up just for information.

https://community.atlassian.com/t5/Jira-questions/OKTA-single-sign-on-but-not-for-all-users/qaq-p/18...

Mark my ANSWER as CORRECT and HELPFUL if it helps

[Utpal Dutta1]

Hey there,

I have set up an Integration with my ServiceNow instance to Jira but i don't know if it works on Okta.

Anyways you can try:

To make connection you need to Go to Rest Message module and then create a new Message there. Now you need Endpoint of JIRA.

For that open you Jira and then copy the URL upto where atlassian.net  is mentioned then add /rest/api/3. In the URL. So your Endpoint url will look like (https://test.atlassian.net/rest/api/3).

Now you need to Create Authentication Type:

Select Authentication Type as Basic and select a basic auth profile. If not created then create one with username and password matching to the Jira account.

After this you need to setup some HTTP Methods and Requests. Now to do this please follow this YouTube Tutorial to Integrate ServiceNow with Jira. It helped me a lot, it might be helpful to you as well.

https://www.youtube.com/watch?v=vv_oHjywUxg&t=1412s

If the above answer helps then please mark my answer Correct and Helpful.

Thanks and Regards:

Utpal Dutta

[Ashutosh Munot1]

HI,

Use oAuth for this authentication. You need to configure Auth profiles in ServiceNow and Jira as well.

https://community.developer.atlassian.com/t/implement-oauth2-0-for-servicenow-to-jira-rest-integrati...

Thanks,
Ashutosh

[pro-test]

Hello Ashutosh,

I have gone through the links you shared, but its not relevent to my requirement. My Question is what all parameters are quired to set up authentication profile for the REST message connection.

Thanks,

Proneet