script is not working

[chandanpatra]

HI All,

I am receiving the current location id :var queueId = $sp.getParameter('location_id'); 

I need to Glide the table 

var gr = new GlideRecord('wu_location_queue');
gr.addEncodedQuery('nameSTARTSWITHAmerica Walk Up Support^ORnameSTARTSWITHBengaluru Walk Up Support');
gr.query();
while(gr.next())

{

}
if the current location matches with any of the record present in the Encoded query than it should  return true value else if it is should be return false.

Can anyone help me

Thanks ,

Chandan 

[Juhi Poddar]

Hello @chandanpatra 

Please refer the below code:

var queueId = $sp.getParameter('location_id');  // Get current location ID
var matchFound = false;  // Initialize a flag for matching result

var gr = new GlideRecord('wu_location_queue');
gr.addEncodedQuery('nameSTARTSWITHAmerica Walk Up Support^ORnameSTARTSWITHBengaluru Walk Up Support');
gr.query();

while (gr.next()) {
    // Check if the current record's location ID matches the queueId
    if (gr.getValue('location_id') == queueId) {  
        matchFound = true;
        break;  // Exit the loop once a match is found
    }
}

// Return true if a match was found, otherwise false
gs.print(matchFound);  // You can replace gs.print with a return or other handling as needed

Hope this helps!

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[chandanpatra]

always going to return false 

[Juhi Poddar]

Hello @chandanpatra 

• Can you please share some images.
• Check if the encoded query is set correctly. 

gr.getValue('location_id')

returns the sys_id. If it is display value then use 

gr.getDisplayValue('location_id') == queueId

Method 2:

• After getting the location id, modify the query by including the location field as well. 
• Please share the query from table by selecting the desired location id and then we can modify the query based on user input.

"If you found my answer helpful, please give it a like and mark it as the "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[Runjay Patel]

Hi @chandanpatra ,

Use below script.

var queueId = $sp.getParameter('location_id');  // Get current location ID
var answer= false;  // Initialize a flag for matching result

var gr = new GlideRecord('wu_location_queue');
gr.addEncodedQuery('nameSTARTSWITHAmerica Walk Up Support^ORnameSTARTSWITHBengaluru Walk Up Support');
gr.addQuery('location_id', queueId);
gr.query();
if(gr.next()) 
              answer= true;
  
 

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