Show all items of all the categories instead of Popular items
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07-06-2021 11:12 AM
How can i show all the items belonging to all catalogs and the categories available for a user in this Sc category widget instead of just showing the Popular items, How can i achieve this?
- Labels:
-
Request Management
-
Service Catalog

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07-07-2021 11:30 PM
Hi Nishant,
Here getAllowedCatalogItems() will show catalog items of catalogs for that portal. I think you can modify this getAllowedCatalogItems() here by checking canView() before pushing it. If you want to restrict specific category you can restrict in getPopularItem() in query.
Thanks,
Shivani M S
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07-08-2021 10:43 PM
Hi Shivani,
I see the content item which i created in this All items, however it behaves a little differently when i select this Content item from the modified popular items list which now contains all items user has access, it shows as below when clicked on the content item
However if i go from the category directly on clicking the item it redirects me to the link directly instead of getting me to the above view.
How can i streamline both views, i want the item in the popular item (updated one) also to redirect instead of showing in the form the link as above.

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07-08-2021 10:54 PM
Hi Nishant,
Just compare to which page it is redirecting from when you click content item from category and all items in URL. If it is different modify the page redirection same as category item redirection.
Thanks,
Shivani M S
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07-08-2021 11:14 PM
It goes to the SC catalog item widget just like normal Catalog item, whereas if i click the item from the category: software it redirects to the link directly without landing to this page.
If you could help me with the widget since i am new to Portal and has little knowlegde on this where to go next and troubleshoot

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07-09-2021 12:15 AM
Hi Nishant,
I think they had already customized catalog item redirection somewhere in the code. Please check the one.
Thanks,
Shivani M S