Single Signon, Two ID's, How to Switch Between Them?

[kwenzel]

Is there an easy way to switch between two user ID's when you're using single sign-on?

At the moment the only way I see around this is to actually log off our windows session and re-login with the administrator ID and then launch service now.   We don't want to automatically log in as an admin...

Right now, we we launch the browser, we're placed in the Service Now environment using the credentials from our current window's ID.   That is really inconvenient, so I'm looking to see if there is a way to activate a login screen through the browser.

The reason I'm asking this question is we usually log into our workstation using our normal ID and when we need to do elevated priv work, present our administrator's ID.

Kris.

[poyntzj]

It is why I use runas another user when I need to do this

Cheers

[d_cammack]

Hello Kris,

Thank you for this insight into Azure.   Does it do the same within a virtual machine instance?   That is do you know if Azure will pass the credentials to any VM you have running on your computer?   I was just thinking you could open a VM instance when you needed to do admin tasks.

Also, do you have the High Security plugin installed so that you have to elevate your profile prior to doing certain admin tasks?   This might be a solution instead of having to switch between two profiles.

Best regards,
David

[clint_motteler]

Kris,

I know this thread is old, but side_door.do does not access LDAP.   It actually accesses the sys_user table for credentials.

Create yourself a login in the user table and enter a password in the record.   Create a shortcut or a favorite with your instance URL and side_door.do and you will be able to login with the user credential you just created.

It will be interesting to see if this works for you.

Clint